Frequently Asked Questions
Do you offer payment plans?
I do allow payment plans with a $500 retainer due with the contract. Payments can be made at any time as long as the balance is paid 60 days prior to the scheduled wedding date.
Do you offer a paid in full discount?
Yes, I do offer a discount for anyone who wants to pay in full at the time of signing the contract.
-A La Carte Discount: $300 OFF
-Standard & Deluxe Discount: $500 OFF
What happens if I don't make my payment on time?
Life happens, we have been there! If you are on payments and need to alter your payment date, I am happy to accommodate that.
I still require the invoice to paid in full & completed 30 days prior to your wedding day.
Do you offer both photo & video?
Not at this time. KB Wedding Films is dedicated to capturing EPIC Cinematic footage of your wedding.
Do you give us all the video clips you take or release RAW files?
I do offer a FOMO edit, which is a documentary style edit of all the footage I did capture throughout the day, just lightly cleaned up. As far as actual individual raw clips? No, I don't release the original .raw files because they can't be viewed by a normal TV or Cell Phone.
How long will it take to get my videos?
CURRENTLY, my average delivery time sits around 5-6 months for Full Album Delivery. Depending on the season, that could be faster! I prefer to be intentional with your films :)
Military or First Responder Discounts?
Any Military, 1st Responders, Nurses or Teachers can take 5% off their package price!
Do you shoot destination weddings?
This is a case by case thing. I don't travel internationally much but I am available within the United States. International inquiries are still welcomed!
Do you offer a livestream?
No, no plans to begin offering it either.
How will I get videos back?
I use WedFlow, which is a high a digital video delivery platform catered to weddings. It's pretty epic... Happy to forward examples after a discovery call!
What is your cancellation policy?
I do not offer refunds for voluntary cancellations of any kind. I am happy to discuss re-scheduling your date at no extra cost. I get anywhere from 5-10 booking inquires for each weekend of the year. When we book someone for that weekend, we are turning down other prospective clients for that date as well. This is also a very common in this industry. All sales are final.
Do you have a contract?
KB Films does require a Terms of Service and Release of Liability form to be signed prior to any official bookings or payments.
Do you charge a Travel Fee?
I will travel anywhere under 4 hours for no additional cost. Travel outside of 6 hours one way, will incur a $200 Travel Fee.
Travel outside Texas is normal for me, and depending on location I will fly anywhere, so long as the clients understands they are responsible for my travel fees. This includes airfare & at least one evening of safe & reasonable lodging.
Can I ask for a particular shot during my wedding day?
Yep! I love input. If you have something particular you want in your video, please let us know!
Will drone footage be included in my video?
Yes! Drone footage is included in every package. The only limitations are the weather or if your venue is located on or near a Military Base. There is no way to fly inside restricted airspace without SERIOUS consequences. Drone footage is included in each package, but if for any reason we are unable to fly at your venue, we do not offer a discount or refund for the services.