Frequently Asked Questions
Do you offer payment plans?
YES. This is a large purchase and I understand that making the full payment is BIG. I require a 15% retainer to hold your day & we can set up a customized payment plan that works for you. I only require that to total balance be taken care of at least 30 days BEFORE the ceremony date.
Do you offer a paid in full discount?
YES! Currently I offer 10% off the total package cost for any contracts that are paid in Full at booking.
*To qualify for the paid in full discount, we require the invoice sent to be paid in FULL within 48 hours of receiving it.
What happens if I don't make my payment on time?
Life happens, we have been there! If you are on payments and need to alter your payment date, I am happy to accommodate that.
I still require the invoice to paid in full & completed 30 days prior to your wedding day.
Do you offer both photo & video?
Not at this time. KB Wedding Films is dedicated to capturing EPIC Cinematic footage of your wedding.
Do you give us all the video clips you take or release RAW files?
No. We do not release RAW files under any circumstances. The files we shoot are in LOG which means they are very flat and unappealing without any color grading and editing. We only release the final representations of our work which is a VERY common industry standard. I do offer a FOMO edit, which is a documentary style edit of all the footage I did capture throughout the day, just lightly cleaned up.
Do you shoot destination weddings?
This is a case by case thing. I don't travel internationally much but I am available within the United States. International inquiries are still welcomed!
How long will it take to get my videos?
For your 2 minute teaser, you can expect about 2 weeks for that to be delivered. The full video will take on average 8-12 weeks (depending on the season). In MOST cases you will get your video earlier, but we advertise 8 to 12 weeks to give us adequate time to make sure your video is PERFECT.
Do you offer a livestream?
NOPE!
How will I get videos back?
I use VidFlow, which is a high a digital video delivery platform catered to weddings. It's pretty epic...
What is your cancellation policy?
We do not offer refunds for voluntary cancellations of any kind. We are happy to discuss re-scheduling your date at no extra cost. We get anywhere from 5-10 booking inquires for each weekend of the year. When we book someone for that weekend, we are turning down other prospective clients for that date as well. This is also a very common in this industry. All sales are final.
Do you have a contract?
KB Films does require a Terms of Service and Release of Liability form to be signed prior to any official bookings or payments.
Is there a travel fee?
I travel anywhere in the State of Texas at no additional cost. Anything outside of Texas* is an extra $250/day of shooting. This covers airfare, lodging, day of transportation and of course food!
International trips are case by case. We only book the Deluxe package for any work out of the USA, and we will provide you with a customized quote for the travel fee.
Can I ask for a particular shot during my wedding day?
Yep! We love input. If you have something particular you want in your video, please let us know!
Do you offer full cuts of the ceremony, or the vows?
A ceremonial cut and footage of the toasts or vows are included in every package we offer!
Will drone footage be included in my video?
Yes! Drone footage is included in every package. The only limitations are the weather or if your venue is located on or near a Military Base. There is no way to fly inside restricted airspace without SERIOUS consequences. Drone footage is included in each package, but if for any reason we are unable to fly at your venue, we do not offer a discount or refund for the services.